Frequently Asked Questions

If you can’t find the answer you’re looking for then please just drop us an email at [email protected] and one of the team will get back to you.

What is Iternal?

Iternal gives you a safe and secure place to record the memories and stories that are important to you. We enable you to privately share these memories with only those you choose. 

Is it free?

Absolutely! Everyone gets 30 memories for free and those are free forever so if you can cram your life story into 30 memories then you’ll never pay a thing. If you want more space though, you can upgrade and get unlimited memories for just £20 per year (that’s less than £2 a month!)

How does Iternal make money?

Iternal makes money by charging a small subscription fee for anyone who wants unlimited memories. We don’t do ads and we don’t sell data. Ever. 

What is an Iternal timeline?

Everyone who signs up to Iternal gets their very own timeline which will hold and show their memories and stories in chronological order. By personalising your timeline with your stories you will create a unique visual representation of your life to be enjoyed by your loved ones and descendants.

How soon can I get started?

As soon as you have registered for an account! You really can start straight away. As part of the sign up process we will ask for your name and your date of birth as we use this to create your personal timeline. 

Is my profile and data secure?

Yes! We’re not messing around when it comes to your data security and take the firmest stance on data security. Iternal uses full encryption to protect your data and we do not use your data for anything nefarious. That means we don’t sell your data and we never spy on it or use your memories for anything other than creating your timeline.

Are my memories private?

Absolutely. All memories are private by default and you are in control with who sees your memories. You can connect loved ones to securely view your stories or you can individually set each memory to be public if you choose. We never use your memories or data for marketing purposes, we don’t spy on your information and we don’t sell any data. Everything belongs to you. 

Is there a limit to the number of memories I can create?

If you’re on our free plan then you can record 30 memories (which is quite a lot). 
If you choose to upgrade to our premium plan which costs £20 a year, you can record and save unlimited memories. 

Will I be remembered forever?

Yes. Your story is important and should be remembered forever to be enjoyed by your loved ones and descendants in the future. 

Get started with Iternal

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