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Frequently Asked Questions


. If you can’t find the answer you are looking for then please just drop us an email at [email protected] and one of the team will get back to you.


How soon can I get started?

As soon as you have registered for an account. You really can start straight away. As part of the registration process we will prompt you for some answers which will help get you started more quickly.

Is there a limit to how many memories I can store?

Currently we have an open limit, whilst we are in BETA we want our users to get most out of using iternal. We may revisit these limits in the future but we will always ensure we communicate clearly and honestly with our users.

Is my data secure?

Yes, we take data security very seriously and we work hard behind the scenes to ensure everything is protected and secure. We will never share or sell your data so don’t ever have to worry about that!

Is it FREE?

Yes, we are offering iternal for FREE to all new users whilst we are in BETA. We hope you will take this opportunity to join us and get started on creating your memories.

When will I get my own AI?

The team are working really hard to get this super cool feature live as soon as possible. Make sure you have opted in to receive our updates and you’ll be one of the first to know.

Can I really live forever?

Well, we haven’t quite found the secret to living forever….yet! but…. we do know that with your iternal account your digital legacy can live on forever.